Real people handle every move-in, and your NOI shows it.
Every new resident spends their first week setting up electricity, internet, and insurance. A real MovingIn concierge, a human on your team, in your community’s brand, does all of it for them. You open a new income line and bank 5-star reviews at the happiest moment of the lease, with no new headcount and nothing to rip out later. And you don’t pay us, we pay you.
MovingIn is from Compare Power. The same team, 16 years in, millions of move-ins handled, and 4.9★ across 90,000+ verified reviews.
- ElectricityCompared & set up
- Internet & TVInstall booked
- InsuranceQuotes in
- Water & gasTransferred
- Home securityInstalled
Move-in is where NOI is won or lost, and it usually runs on your team’s time.
Make-ready, vacancy loss, and re-leasing make every turn expensive. A move-in that builds loyalty is the cheapest renewal you’ll ever buy.
Residents buy power, internet, and insurance the week they arrive. Today every dollar of that spend goes to the providers. None of it lands on your other-income line.
The rough move-ins get posted; the smooth ones rarely do. That Google and ILS score is the first thing a prospect reads, and it decides your tour conversion before a leasing agent says a word.
Three levers you already manage, moved at move-in.
Hand move-in to our team and each one compounds into NOI instead of draining your leasing staff’s hours.
A new other-income line
A revenue share on services residents were always going to buy: electricity, internet, insurance, and more. It drops straight to other income per unit, with no new headcount. You don’t pay us; we pay you, and it never costs your residents a thing.
- A share on every service our team sets up
- Reported as $/unit, per property
- You don’t pay us, we pay you
Renewals are the cheapest NOI
A resident whose move a real person handled remembers who made it easy. A named concierge follows through the whole lease. Lifting renewal rate, and every avoided turn is make-ready and vacancy cost you keep in NOI.
- Fewer turns, lower make-ready spend
- Higher renewal and referral rate
- Word-of-mouth to the next prospect
Reviews that fill vacancies
The concierge confirms power on and Wi-Fi live, then routes that goodwill to Google and your ILS listings. A higher rating lifts tour conversion and leasing velocity, which is economic occupancy.
- Review asks at peak-happiness
- Higher Google & ILS ratings
- Better tour conversion, faster lease-ups
One move-in event, six ways it compounds.
Handle the move well once and it feeds the next lease. Satisfaction becomes renewals and reviews, reviews become faster lease-ups, and both show up as economic occupancy and NOI.
Power, internet, insurance, and city utilities set up under your brand, before day one.
The most stressful week of the lease goes smoothly. First impression: your community made it easy.
Goodwill converts to 5-star ratings now and a renewal decision later.
A higher rating lifts tour conversion; higher renewals cut turnover and make-ready spend.
More leased days at lower turn cost. The occupancy that actually collects rent.
New ancillary income plus lower turn cost plus higher occupancy, allfrom move-in.
The short version: the move-in is the one moment you control end to end, and it touches every NOI lever at once, income, retention, and reputation. MovingIn makes that moment work for the community instead of your leasing team.
What a move-in concierge could add to your portfolio.
No email gate, no “ROI report” sent to your inbox later. The math runs right here. Every assumption is an input; change any of them to match your operation.
And every handled move is a chance at a 5-star review and a resident more likely to renew. Fewer costly turns, the part a single number can’t fully capture.
Model it on one of your propertiesThe math: doors × turnover = move-ins · move-ins × adoption × income per move = your income. You don’t pay us, we pay you, and it never costs your residents a thing. The defaults are placeholders, not benchmarks; a demo shows you where it really lands.
Estimates for illustration only. The $125 income per converted move-in is a reasonable planning figure, not a guarantee, actual revenue share varies with your market, service mix, participation, and provider rates, and the terms that apply to you are set in your MovingIn partner agreement. Nothing here is a promise of results.
Built for how multifamily actually runs.
We’re not another tool in your stack. We’re the team that does the work. No new system to learn, no lift for your site team, and it works whether you’re in lease-up or fully stabilized.
Works into your process
One link that drops into the lease packets, welcome emails, and resident flows you already send. No new system to learn.
Lease-up or stabilized
Drives absorption during lease-up and steady ancillary income and renewals once you’re stabilized.
We wear your T-shirt
A named concierge works as an extension of your staff. Handling the resident and collecting the move-in checklist, so your leasing team never has to be the bad guy. They get their hours back; come meet ours.
A real other-income line
Reported as $/unit per property, auditable, no cost to residents, nothing to bill.
City utilities included
We handle municipal water, trash, and gas setup too. The piece most concierge tools skip and residents dread.
On your brand, resident-first
Every touch looks like your community and puts the resident first, never a markup, never a hard sell.
Live across your portfolio, with no lift for your site teams.
We stand up your branded concierge and work it into the onboarding you already run: on your brand, no new system for your team to learn.
We build it around how you run
A concierge in your community’s brand, shaped to the way you already onboard. Bespoke to you, not a one-size-fits-all tool.
Work it into your process
One link in lease packets, welcome emails, and the resident portal. Wherever your onboarding already lives.
A real person handles every resident
Each move-in meets a named concierge who sets up their whole move, start to finish, ahuman, never a bot maze.
You watch it hit NOI
Ancillary income, renewals, reviews, and adoption by property in your partner dashboard.
A concierge for the whole move.
One real person who compares, sets up, and confirms every home service, allunder your community’s brand, all before move-in day.
Electricity
Plans compared against real usage. The Compare Power core.
Internet & TV
Every provider at the address, install booked before move-in.
Insurance
Home and renter’s quotes that fit the lease or lender.
Water, gas & trash
City and utility accounts opened or transferred.
Home security
Monitored and renter-friendly systems set up.
Movers & more
Vetted movers, pest control, home warranty and beyond.
Put a human team on every move-in.
Tell us about your portfolio and we’ll model the income, turn-cost savings, and review lift you’d see, and how fast we can go live under your brand. You don’t pay us; we pay you.
- A named concierge, on your brand
- You don’t pay us, we pay you
- Live quickly, nothing to rip out later
- Per-property NOI & adoption dashboard